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Privacy Policy

Fences Perth regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Fences Perth users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, please contact us at
[email protected]

Collection of Information

In order to use the Fences Perth website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Fences Perth is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Use of Collection Information

Any details collected from Fences Perth customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

With your permission, we may send you emails about our store, new products and other updates. We will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Every marketing email or newsletter we send you, will give you the ability to opt-out at any time. You may also withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at [email protected].

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at [email protected].

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Fences Perth uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected].

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Fences Perth may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Fences Perth does not share any information with third parties for any unknown or unrelated uses.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Fences Perth site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.fencesperth.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Fences Perth Security Policy

Fences Perth uses the Woocommerce Payment Gateway powered by Stripe for its online credit card transactions. It processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Woocommerce Payment gateway are secured payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by Fences Perth or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within Stripes bank-grade data centre, further protecting your credit card data.

• Stripe is an authorised third party processor for all the major Australian banks.

• Woocommerce Payments at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Fences Perth.

Contacting us

Fences Perth welcomes your comments regarding this Privacy and Security Policy. If you have any questions about this Policy and would like further information, please contact us at [email protected]

Tips &

Questions

Online Ordering

It is easy to SITE MEASURE, PLAN, ORDER & INSTALL your DIY Fence.
Simply follow our step by step Site Measure Guide below to work out everything you need.

Have Questions?
Feel free to reach out via Messenger, Email or call our fencing experts directly.

Trade Pricing & Discounts

Our goal is to provide trade & wholesale pricing to all our customers, and we beat most retail prices by an average of 20-50%.

We also offer a match price guarantee on retailers such as Bunnings, Mitre10, Stratco etc.

When you shop with FencesPerth.com, you know you get the best deal on your DIY projects.

Need A Hand?
Get In Touch

SUPPORTED BY LOCAL PROFESSIONALS
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Phone Support
Monday – Friday
09:00 am – 04:00 pm
Saturday – Sunday – Closed
Locations
Mail Address / Office:
3A Clifton Street
Scarborough 6019
WA Warehouses:
Jandakot 6164
Canning Vale 6155